Important distinction between "solve" and "benefit", respectfully. The vey fact that mom did get a second opinion demonstrates that a discussion of risks and benefits was under way. Jahi's records will reflect the depth of her preop interdisciplinary evaluation, and how much time was spent in consultation with her mom. I think surgeons have to document that now-- every preop I read has the number of minutes spent in consultation during the preop visit.
That is why preop holding area conversations can be brief-- they talked extensively in the office visit. Many surgeons (and insurance companies!) feel that THAT visit is the consent discussion-- the signing of the consent form is a formality that reflects the totality of their discussions, not just the few minutes in the holding room preceding the form being signed.