Speaking as a white woman who has been around for a little while, I can tell you that it doesn't matter who you are to the insurance industry. When I was newly married and 20, a truck backed into my legally parked car. I followed the rules and filed a claim only to be told that the truck's insurer determined that he was not at fault, even if he did get a ticket. Sorry, no check. Mentioned this to a friend who referred me to her lawyer. He wrote a letter to the insurance carrier and almost by return mail, I had a check......
Reason? Insurance companies count on the 50/50 rule. They figure their chances are 50/50 you'll believe what they say or offer and just go away never to be heard from again. I learned a valuable lesson early in my adult life. I was prepared to lose and I was educated and intelligent and not poor. But I was prepared to be bamboozled, and almost was.
Ever since that lesson, I have fought insurance companies left and right. Currently, the BarnGod who had a hip replacement due to someone else's negligence. I am dealing through our attorney. Now the old gentleman who caused the accident has totally accepted blame and told his insurance company that. When I received a call from their claims adjuster, the first thing out of her mouth was: "We may find our client was not at fault, even though he says he is". You just know what went through my head after all these years. Yep, the next call was to our attorney............
This is just to give you a different view. All of us regardless of our color or financial circumstances can and will be cheated if we allow the system to do so.
I would be willing to bet there are some middle to upper middle class people who allowed themselves to be cheated out of their full insurance reimbursement as well as those in lesser circumstances.