My take after listening to the extended Kaufman interview:
Where are their damages? So the only reason they wanted to call their doctor was because they wanted dosage advice, because Lyra spit out her medicine sometimes. So are they saying that if the phone worked and the doctor advised them to have Lyra take (the same) medicine, but don't let her spit it out, and if she does make her take it again, none of this would have happened?
But since they couldn't get that doctor's advice, they decided to sail to the closest port in their extremely sea worthy boat, that was absolutely NOT taking on water. Oh wait, no! Even though their vessel was sea worthy, they decided to call out the coast guard in an incredibly expensive, life risking, time consuming rescue.
So the Kaufman's are now saying the rescue was unnecessary? Bet the Coast Guard loves that. So Rebel Heart WAS seaworthy and wasn't taking on water? Why didn't Eric just sail it behind the Coast Guard ship? So are they going to sue the Coast Guard for making them sink that sea worthy boat and refuse to let him sail it?
Of course they went on that morning show to generate negative publicity against the SAT company in hopes the company will settle. I sure hope they don't. I would hate to see them make money off of their own irresponsible and reckless behavior, which would further bolster their "we do nothing wrong" attitude. See!! It's the phone companies fault! Neener neener boo boo.