Okay, I have to pull out my cop-wife card here to let people know that the way that dispatcher and the officer talked is absolutely unprofessional and would not be tolerated at all in a well-run police department. Cops who act like this are an embarassment to the many who chose behave honorably, even when people call over and over, curse them, fight them, threaten their families,or spit in their face.
There will always be places, large and small where people do a crappy job and treat citizens or customers or whomever they serve with disdain. It is wrong, it does lead to bad decisions and has no place in a profession with the serious responsibility of protecting and serving citizens of the USA. That means everyone, even the ones they don't like, no matter who they are.
It doesn't matter who the comments were made to our how often a caller has asked for help. There is no excuse for the whiney, lazy, prejudicial attitude expressed in those calls. It is obvious to me that such an attitude played a big part in how CCPD handled Hailey's disappearance from day one.
Cops do deal with horrible situations every day. A callous or prejudiced attitude leads to insufficent attention to important details and haphazard investigations filled with "mistakes". An officer with that type of attitude would not last the first 90 days in a well-run LE agency.