My family lives in Santa Fe, New Mexico, outside the city limits. We've given up on mailing packages.
The mailbox is visible from my sister's living room. You don't even have to stand up -- you can see the mailbox through the window sitting on the couch.
My Dad is in his eighties, my BIL is retired. When Tracking says a package is Out for Delivery, what do you think they do after reading my text that the package is out for delivery? They sit on the couch & wait for the vehicle.
In our combined experience -- if the regular mail carrier is the first one to have the package -- delivered no problem.
If it's a substitute that day, the package will never be delivered & every sort of excuse will be scanned into the system -- mailbox blocked, unable to access, mailbox full -- among other ridiculous reports.
These are messages entered into the system on days that my Dad, sister, and brother-in-law have watched the mail carrier drive by without slowing down.
NO experience with mail in Cross's area -- but imho did these two drug dealers manipulate a substitute carrier -- and tried unsuccessfully to manipulate Cross?
Did he enter that code -- while a gun was pointed at him?
If there were not complaints before, I'll sit on the fence a while longer.
United Parcel and FedEx have absolutely no trouble delivering packages to their address.
JMHO