Not necessarily always motive, sometimes it's a necessity lol. There's ALOT going on in that room and a hot call like that will no doubt have officers and fellow dispatchers whispering in your ear and interrupting you for important clarifying info. It's a PIA!
It must really sound annoying to others, but it happens. People rattle off details in THEIR order (they are freaking out usually) and we have to ask questions in OUR order. In order of priority. Went from what sounded like a medical call to LAW ENFORCEMENT ie: SCENE SAFETY in a hot minute. Sounds like they (911) don't direct dispatch the fire/ems personnel in the Sievers' jurisdiction either? So the sheriff's office (911) answered, took basic info and transferred to FIRE/EMS local station (base dispatcher) thinking it was primarily a medical call. That dispatcher then began case entry (Who, what, where, when) all over again and began scripted medical questions. I recognized the questions (DING DING DING-- you memorize them after a while lol) as Priority Dispatch software.
http://www.prioritydispatch.net/marketing-resource/ASSETS/WEB/MEDICAL.html
The LE- (911) dispatcher DID stay on the line and may not have been able to actively listen to all that was told to the EMS dispatcher. It may not have been perceived as relevant initially as it sounded primarily medical. Also, you sometimes follow protocol and conference in FIRE/EMS and stay on the line as required-- but have to mute yourself and re-tone an ambulance for another ongoing call? Answer an officer over the radio? You dont HEAR that in the audio files of recorded 911 calls released. It depends on staffing, how big your center is and call volume. Seems like EMS questioning was abandoned as SOON as death essentially "verified"
Three immediate allowable reasons were present to abandon medical portion:
A. cold & stiff in a warm environment= obvious death. No pre-arrival instructions or dispatch life support needed.
B. He's a physician- more qualified to immediately verify obvious death than a dispatcher. Medical personnel technically IS on scene already. You can abandon instructions. So now.....
C. It's now become LE call primarily and the call is sent right BACK to Sheriff's Office to determine scene safety, caller in danger, suspect location/description, weapons? etc...The blood was dry, so she chose to go down scripted instructions for scene preservation/safety.
All of that thinking, listening, typing, clarifying, call transferring, prioritizing, strategizing, ambulance toning, 911 lines ringing,
loud co-workers talking, officer interrupting AND EMPATHIZING at once will make ya' ask a few questions repeatedly lol...
Did I mention that your partner is already dispatching while you're still on with the caller and you ALSO have to actively listen to the responding officers' questions coming over the radio? And ask those questions NOW and provide answers if you don't already know them?
Dont even get me STARTED about annoying equipment failure like THE FRIGGIN LETTER
SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSsssssssssssssssssssssssssssssssssssssssssssssssssssssss getting stuck on your keyboard in the middle of it all or alarms and timers going of because she shitz hit the fan all at once and your partners pizza is now on fire in the toaster oven..
But yeah, there is a thought process or MOTIVE in there somewhere if we have time for it
.
It's such a fun job tho LOL
I'll bet you felt like :banghead:
