J
Yes, that's what I was trying to explain. I doubt this service of hers is some huge operation. SS's Mom might even use that service as well. There are companies you deal with and you get to know the main person.
My cleaning lady comes to me ONLY on regular days. I can't get her on other days because she has OTHER regular people who "own" those days.
But with a cleaning service, you can get someone everyday for 2 weeks if you want...but often there is no regular. Different people come.
With a small service like NG runs, you DO get to know the owner. You trust HER because she is vetting the people who come to your house not you.
She may have known and provided help for SS parents and his family over twenty years. She may have only actually cleaned SS house HERSELF very recently.
I'm not applying for a job as NG's defense attorney...lol...it's just this one discrepancy makes sense to me. But who knows how she runs her service. She could be lying. I'm just saying that in MY experience, her story could make sense.