Hmm, so HER loyal assistant flees the practice the first day (WHY DOES SHE FEEL THE NEED TO GET AWAY FROM THEM ALL SO FAST?) Dr. Sievers' patients start calling her bc they can't get their records (WHO EXACTLY IS CALLING THE SHOTS AND WHY WONT THEY RELEASE RECORDS?). The former assistant doesn't mind being quoted in the newspaper sounding pretty P.O.'ed about it (I would be too), also pointing out that they'd be hard pressed to find someone like Dr. sievers. AND YET... They already have.
The only reason I can think of for not wanting to release records is they are trying to avoid bleeding the business, and that since they have a replacement starting AS SOON AS NEXT WEEK, they believe they can avoid losing as many patients. BUT THEN...wouldn't it build more trust to announce who the new doc is??? WHY REFUSE TO DO SO? Beyond strange.