I haven't yet seen an official statement directly from police that uses the word "smashed" to describe the phone.
I have seen articles on multiple local Memphis news sites authored by a Jacob Gallant that state: "Police say Fletcher’s phone was found smashed and the phone and her water bottle were found in front of a home on Central Ave." I have also seen other articles refer to the phone as being smashed that each cite as the source, not police, but one of the news sites on which Mr. Gallant's article was published.
If anyone else has seen a statement directly from police that characterizes the phone as "smashed," please link to it.
For now, I don't know whether "smashed" is a word that the police or anyone else who saw the phone actually used or if it's the reporter's word. Nor do I know, if a LEO or witness who saw the phone characterized it as "smashed", truly meant "smashed" over merely "scratched", "cracked", etc..
For example, I've seen plenty of people still using phones with horribly scratched/chipped screens. Could that be the case here? Could Ms. Fletcher have already had a banged up/scratched up screen (it's not all that unlikely given she's a runner and has kids)? If the phone truly is in "smashed" condition, perhaps the vehicle or another vehicle driving by later happened to drive over it. Or perhaps the abductor grabbed it from her and just threw it hard down on the ground/curb?
Many possibilities still open given the typical early-post-incident-fog that clouds reporting and no direct statement from police on the phone's condition.
I agree. ‘Smashed’ could easily be a word that was chosen by one reporter, and then copied by a few dozen others. And we can’t know what it signifies, until we get a detailed description.
Now, if the phone had taken a dozen good blows with a hammer—that would be quite thought-provoking.
On the other hand, my phone screen shattered into a cobweb of pieces from being dropped about 1.5 feet. (I assume it had some invisible stresses and hit at just the right angle.) I could easily visualize that turning into ‘smashed,’ as one person reported what another had seen.