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I think there was a belief that the FFC did not take her mobile with her when she took William's Grandmother's car for the short drive and perhaps that she had her mobile switched off.
Also because she had her mobile switched off she didn't receive the text/message from the MFC saying back in 5 minutes.
The mobile signal was pretty scatty in the Kendall area in 2014. Way back in the threads we have posted various articles that spoke of the unreliable mobile reception, and how improvements were planned.
I don't think I have ever read or heard that FM's phone was switched off.
bearbear posted this article back in Feb 2018. It speaks of the dodgy reception.
Australia - Australia - William Tyrrell, 3, Kendall, NSW, 12 Sept 2014 - #30
RSBM Yes, I definitely got the impression that Hillsley harmed the older girl, at some point in time prior to the revocation of his parole. The younger girl had documented, extensive bruising when she was examined. Recent bruising. And Hillsley was in prison. I think the date on the girl's...

Looks like the article is now paywalled. In 2018, it wasn't paywalled because this is what I quoted from the article (in a post a little further down from bearbear's post).
"Other residents spoke of black spots on the Pacific Highway, Lake Cathie, Camden Haven and Kendall ..... "
"Veronica Richards from Bonny Hills doesn't get coverage in her home and her internet speed is frequently slow.
"I want to get a smart phone but I wouldn't while I can't get any coverage", she said.
"My friends say they have sent me messages and three days later I will be in town and all these messages will come through".
(I quoted the part about Bonny Hills because we were looking at why Spedding didn't get FM's phone call.)