I believe another poster who has a Verizon smart phone said that the smart phone itself automatically dials the *86 when you press the voice mail button. I hope they are still here to verify this so I don't have to try and find that post. Or perhaps I just misunderstood their post. :waitasec:
MOO
JP corrected MK in the earlier interview when she said someone tried to access the vm. JP said they did not click on the icon, the numbers *86 were specifically dialed. I'm assuming that the FBI can differentiate between the two methods and told JP this.