There’s also a benefit to online service and online chat for anyone hard of hearing. I saw mention of a hearing aid earlier today, but not sure if it’s been confirmed. JmoI did state it was just my opinion.
My elderly father was very proud of ability to learn his away around the internet, and embraced texting and emailing friends and family.
NG was said to be sharp as a tack, so I didn’t want to underestimate her ability to use the chat feature during church service.
jmo