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When tourists go somewhere, they have no idea about the places they are going to even if they are researched online.
I feel it is up to the cruise line to investigate and vet anything or place . They make 100% or more of the price the tour operator charges
While cruise lines may very well vet all of their recommended tour operators, cruise passengers need to remember that not all countries abide by the same laws that we, as Americans, do. Shore excursions that are recommended by cruise lines may very well meet local safety standards, but that does not mean that they are the standards that we might expect.
Some of the vehicles that DH and I have been transported in on various cruise-line-sanctioned shore excursions would definitely not meet safety standards in the U.S. Overcrowded vans with no shock absorbers, questionable braking systems, drivers who might not have passed a breathalyzer, etc. are a few of the less-than-desirable shore excursions we've taken and prayed the entire trip that we'd arrive back at the ship safely. It truly amazes me when we hear about many cruise passengers who book private shore excursions that are cheaper than those sponsored by the cruise line
