Where is the database from? The telephone company? The tax rolls...the census reports...
If from the telephone company, it would reflect the name of the person to whom the bill is sent. There could be 14 people living in the house - they don't all get bills. So, how could the dispatcher know to whom they are talking. Nonsense. The dispatcher was about to say 'at' (and my guess would be home) not 'Pat...' By the way... was this their cell phone or their landline?
If taken form the tax rolls or the census, how would you keep it current. Do you have to file with 911 when you move? We don't up here.
If from the telephone company, it would reflect the name of the person to whom the bill is sent. There could be 14 people living in the house - they don't all get bills. So, how could the dispatcher know to whom they are talking. Nonsense. The dispatcher was about to say 'at' (and my guess would be home) not 'Pat...' By the way... was this their cell phone or their landline?
If taken form the tax rolls or the census, how would you keep it current. Do you have to file with 911 when you move? We don't up here.