Angelonline
Member since 2005
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- Jun 6, 2005
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How do Verizon customers go about changing from one phone to another? I have TMobile so we just take the sim out of one and put it in the other.
You call the customer service number and tell them you need to do an ESN change. They activate your new phone by assigning the phone's ESN to your number in their system.
The only major carriers who use the sim card (GSM Network) is AT&T and TMobile. All other major carriers are CDMA networks that use an assigned ESN number. There are several ways to change phones. You can as "Whodidit" replied call customer service, or you can go online and change it out, and another way is some carriers have a special code you dial into from the new phone, you enter your phone number and it assigns you an ESN automatically to that new phone.