Oh boy. From your article
“When he came in, he seemed very nervous, and kind of sketchy, paranoid and was looking around a lot,” Felis said. “One of the first things he told me, one of the first things he said to me was ‘don’t believe what they’re saying about me.’ I said ‘I don’t know who you are, I treat all my customers the same.’”
LOL
And meanwhile at the Verizon store:
Felis said Frazee seemed “particularly concerned” about the security of his cellphone account, and asked if it was possible to gather information from a phone that was destroyed. Felis said Frazee kept asking about the “other phone on his account” and tried to change the PIN on that device so he could access its data.
“That rang every alarm in my head,” Felis said. “After he asked that question I excused myself to the restroom and looked up the last news report with his name.”
Wow