She kind of reminds me of 'me.' I don't get visibly upset when my precious 3 yr old grand baby whines and cries. I love her with all my heart. But when she is crying and upset, it is usually because the cat won't eat dry dog food from her hand, or because I won't let her climb up on the bookshelf to get something her parents stashed to keep her from breaking it. So I just tend to give her a blank stare and try to change the subject.
If she falls and is hurt or she misses her mom and dad, then I respond compassionately. But if she is mad because the cat keeps running and hiding from her, not so much.
I really don't understand all the negativity and sharp criticism of her mothering skills. I see nothing that tells me she brutally strangled her babies that night.