I've been wondering about the camera situation myself. I worked at Blue Cross Blue Shield for 4 years, and they have what sounds like a similar setup as MetLife. We had a handful of security guards who mainly worked the front lobby (monitoring surveillance footage, logging visitors, verifying employment and issuing temporary ID cards that are required to access all buildings for those who forgot theirs at home, etc.). I can't imagine any scenario that would result in a complete breakdown of their video surveillance, and if one such scenario did occur, the company would likely force all employees to promptly remove themselves from the premises until the issue could be rectified. There's just way too much liability involved for an insurance provider if they fail to monitor every inch of their property at all times. They are also required BY LAW to maintain specific, and often strenuous, safeguards to ensure their client's privacy is protected.
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