I suppose the drama for some people is like watching soap operas used to be for some people. Especially if your own life is boring. But for the most part, IMO, SM has made it very easy for people to post things without thinking first. A long time ago (in a galaxy far, far away...) we wrote letters. Then had to put them in an envelope, address them, then add postage (gasp! you had to pay to communicate in the written form over distances) then go put it in a mailbox. That's a lot of steps to think about before you actually send that letter. The other two choices were the telephone, where you just talked to one individual at a time, or face to face. Given that any of these three methods left you with only one to maybe 20 (if you were in a large group face to face) people who heard or read what you were saying, it could stop there. Now, however, when you post something to SM, how many millions of people can get in on the act? Even if you think better of what you just posted, too late! The whole world can now weigh in on what you just wrote. And maybe misinterpret words that were not carefully thought out before being posted. And then some responders don't think before they post, either.
As an additional thought, why is WS here, after all? Don't we hope that something we do here will help someone else? Sometimes the drama elsewhere is just someone thinking that they are trying to help, and missing the mark. JMO.