NNU manager Nurse Eirian Powell, evidence to the Inquiry about staffing numbers -
Q. Staffing issues at paragraph 28. You tell us you were doing a lot of work around staffing issues and indeed I think one of the nurses we have heard from was in the office with you at some time and realised how much time you spent on this kind of stuff, putting together data and material around staffing; was that a big thing for you?
A. Yes, yes. Because it was -- it was a --staffing issues were for different people at different times.
Q. Yes. You say: "I do not feel the staffing issues were ever fully addressed and I am aware that neonatal nursing staffing shortages was a national issue." How were you aware it was a national issue from these meetings that you went to?
A. When, when we actually go to the Neonatal Network meetings this was discussed quite often, and it was realised that a lot of us were not measuring the same things. I think the incidents were saying we are not measuring apples with apples and pears with pears, we are measuring bodies on the unit, feet on the ground, as opposed to who they are and the calibre of staff. So we did quite a bit of work with the Network with regards to that because a lot of BadgerNet doesn't actually show that, what your staffing is. Our staffing at the time I think was 60:40 ratio, of 60 qualified against 40 unqualified, but they were untrained as in trained nurses. They were qualified because they were nursery nurses but they were not registered nurses.
Q. You say:
"I can, however, say that the NNU was always covered by the appropriate skill mix of staff but this was often not to the British Association for Perinatal Medicine standard."
A. Well, in its entirety.
Q. Right.
A. It wasn't actually --
through people, through staff changing their shifts to accommodate the acuity and working overtime, this is how this was met to the BAPM standards at that time. But it's, it's inevitable that burnout will happen because you can't keep doing that all the time.
[...]
Q. You say, as I have said earlier, in your view
the NNU because always covered by the appropriate skill mix of staff. Does that remain your view that it was?
A.
For that time. And that's only through --I mean, normally when you have a week of staffing your off-duty, most hospitals, you know what you are working from Monday to Sunday. Unfortunately, that wasn't the case on the unit but that was kind of the way it worked. When you had the busy moments things were changing and things changed anyway from people being off sick.
But for the acuity, to match the acuity with the staffing, we would have to change staffing in order to accommodate that.
Q.
Were you generally satisfied with the standard of care that your nurses were providing --
A.
Yes.
Q. -- leaving aside what we are going to come to, but when you observed them, some were doing extra shifts but when you observed, you were content with the way it was being run?
A. I was.
Q. Did you think it was safe the way it was being run?
A. It wasn't -- I can't think of the word, it's not enduring, you can't keep doing that. It's not feasible to continue to request staff to come in to do extra, for staff to change their shifts from nights to days, days to nights. It's not in their best interests or well-being.
Q. Did you have a time when no one would come in and you were stuck or generally did you manage to get people in?
A. They were so accommodating. They were amazing.
Q. Well, from what some of them have said it felt like a family to some of them.
A. Yes.
Q. Was it quite a tight ship --
A. It was.
Q. -- in terms of them getting on and being prepared to come to work?
A. I mean, everybody has likes and dislikes but we were all very professional and we got on with the job.
Q. You say very professional. In an article in a newspaper a nurse anonymously speaking to the newspaper said that how: during night shifts nurses on the ward would pull a name out of a hat and whoever got picked would be able to leave early, despite being in charge of a baby, and they would leave a handwritten note by the infant leaving the baby without oversight for hours at a time.
A. No. I don't know where that's coming from. But if the, if the unit was quiet, as in that you had six staff and you sent -- say, four had gone home, there was two left or three left,
the one allocated would never go home.
Q. That is what Ashleigh Hudson told us.
A. Sorry?
Q. That is exactly what Nurse Ashleigh Hudson told us --
A.
Yes, I'd never send an allocated -- an allocated nurse is somebody that stays with that child throughout.
Q. But it might be that someone could go, if they had done a lot of shifts or overtime, if it was quiet someone could leave a bit earlier?
A. They could leave a bit earlier at the end of the shift but that time would be minused from their total running time owing.
https://thirlwall.public-inquiry.uk/wp-content/uploads/2024/10/Thirlwall-Inquiry-17-October-2024.pdf