Yes she did! Incredible isn't it?
Her voice has now lost a lot of its belligerence and has gone all 'poor me'
I missed a part of what Nel was saying at the start of this session but did he say that the Steenkamps would pay back all/any monies paid to them by OP?
AV: First of all, I do not make a sentence recommendation, secondly, you have to take his disability into account...
.. sounds like she's going to start crying any minute now ..