I couldn't agree with you more.
I once had the privilege of meeting a renowned Beverly Hills cosmetic surgeon who told me that contrary to a lot of misconceptions about how people look with regard to aging, the main factor is heredity.
The fact is we don't really know how this woman lives, but stress alone can be unkind to everyone's looks. I think one issue that does make her look much older is what looks like missing teeth. It's a shame with all of her family problems that people are focusing on her looks. Unless you have a lot of money there isn't much most folks can do about their looks. The theft and forgery charges are, however, very much in her control.
One thing about Lisa Croslin that I've noticed is she doesn't seem to be a mean person; quite the opposite.