But they did have to ring Dr J, who was at home and on call to attend the birth of baby K. They knew this was a mother who they kept at COCH as she was too fragile to transfer, but the Doctor on shift stayed at home and just said ring me when she delivers. He was, as he stated within the 30 minute driving allowance- what if there had been an issue with such an unusual and vulnerable patient in less than the 30 minutes. Where were the qualified staff on shift at the hospital when they had this knowledge about a vulnerable patient?
I have only one question at this point, and it is a financial one.
Is there any financial bonus to keep the level that fits level 3 acuity at a higher level, level 2? Is there a special grant to the hospital or the staff at the unit? Maybe, including the nurses?
It sounds like all people were overwhelmed there. And, especially the nurses, they probably could have found level 3 NICU unit but they stayed. Meaning, there should have been a financial incentive to work at level 2, as opposed to level 3?
Or maybe there was no incentive, but in the absence of competition (not enough staff), a nurse could sooner grow up to the next band level?
Same with the doctors. I can only guess how doctors are paid in UK. There may be a "base salary" for being on call at home plus additional "bonus" when you show up on the unit after a baby is admitted to NICU, for example. Then some nights are difficult, and some, easy. (That could explain doing rounds twice a week and then showing up in the case of an emergency. This can explain why a doctor can be late, because emergencies are random). Or were these the nights when the seniors had to be physically present on the unit, and paid at a higher rate, but chose to go home (i assume, home being in the vicinity), leaving the registrars to take care of the unit, unless there was an emergency?
Or maybe they were not incentivised at all? That could explain why Dr. Gibbs saw baby C only in 72 hours (heavy job, burnout, and then there is no extra reward for working extra?)
All I see as the result of the story is that the job was hard, the staff, overwhelmed, yet no one wanted to downgrade the level to the one that would fit their qualification. That means that financially, there was some bonus to keep it a level above?
Not trying to accuse anyone of anything by this post.
Living in a very socialized system of USSR had shown me that even a totaly de-incentivizing system of "equal distribution" still generated people who were actively looking for bonuses or fringe benefits. People may be less or more ambitious, but if they keep working in a struggling place, there must be a financial reason to do so.
So I assume that Lucy's tragedy lied in trying to earn more and picking up more shifts so that statistically it started working against her (although it is poor statistics.)
But surely there were other reasons, for other staff, maybe medical directors and CEOs to keep the unit above the people's competence (level 2)?
Perhaps we are seeing a tragedy at all levels, in a way?