It just seems like they should have noticed something. It just seemed odd to me how jovial BL was, in the middle of a fight. They acted like Gabby had mental issues but I actually thought that her emotions made more sense. Especially when she said, He was trying to lock me out of the van and I was trying to get my phone back. I don't think they breached any protocols, probably thought they made the right decision, but the way they buddied up to Brian reminds me of how they treated domestic violence victims 30-40 years ago. It seems not much has really changed.