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Whether it's accurate or not, LM's actions will bring an onslaught of scrutiny to the family. He's a self-appointed warrior for fairness, yet his actions seem unfair to his family.This might not mean anything really. This would seem to me to be an industry that gets a lot of criticism and citations. Families of residents are probably hard to please and dealing with high stress due to their loved ones' health issues and possible guilt over having to place them in a home... possibly some misplaced blame on the home for issues out of their control. And it's highly regulated with frequent inspections, etc., where even small infractions might earn them a citation.
I don't know, but I wouldn't be surprised if pretty much all nursing homes had a history of complaints and bad reviews of some kind. It would matter more if this family's homes had more than average, I guess. But I don't think we know that they do.
jmo